Privacy Policy

Last Updated: 17 March 2026

Reliancy.AI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you access our website, use our services, or interact with our platform. It is designed to provide clarity, transparency, and trust while aligning with global data protection standards.

By accessing or using Reliancy.AI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

1. Scope and Application

1.1 This Privacy Policy applies to all users of Reliancy.AI, including website visitors, clients, and customers using our hosting, domain registration, cloud, and digital services.

1.2 This Policy applies regardless of your geographic location and is intended to comply with applicable data protection laws, including internationally recognized standards such as the General Data Protection Regulation where applicable.

2. Information We Collect

2.1 We collect information that you provide directly to us when you register an account, purchase services, contact support, or interact with our platform. This may include your name, email address, phone number, company details, billing information, and account credentials.

2.2 We automatically collect technical and usage information when you access our website or services. This may include your IP address, browser type, device information, pages visited, access times, and interaction data.

2.3 Where payments are made, financial information is processed securely by third-party payment providers. Reliancy.AI does not store full payment card details.

2.4 We may collect operational and service-related data such as server logs, domain records, service usage patterns, and communications for support and system management purposes.

3. Purpose of Data Collection

3.1 We use your information to provide, operate, and maintain our services.

3.2 We process your data to manage your account, deliver services, process payments, and provide customer support.

3.3 We use information to improve system performance, enhance security, optimize user experience, and develop new services.

3.4 We may use your contact information to send service-related communications, including invoices, system updates, and security alerts.

3.5 Where permitted by law, we may send marketing or promotional communications, which you may opt out of at any time.

4. Legal Basis for Processing

4.1 We process personal data based on one or more lawful grounds, including your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, and our legitimate business interests.

5. Cookies and Tracking Technologies

5.1 Reliancy.AI uses cookies and similar technologies to improve functionality, personalize user experience, and analyze website performance.

5.2 Cookies may be used to maintain sessions, remember preferences, and collect analytics data.

5.3 You may control or disable cookies through your browser settings, although doing so may affect certain functionalities of the website.

6. Data Sharing and Disclosure

6.1 Reliancy.AI does not sell, rent, or trade your personal data.

6.2 We may share your information with trusted third-party providers such as payment processors, domain registrars, hosting infrastructure providers, and technical partners solely for the purpose of delivering services.

6.3 We may disclose your information where required to comply with applicable laws, regulations, legal processes, or governmental requests.

6.4 We may also disclose data where necessary to protect our rights, prevent fraud, enforce our Terms, or maintain the security of our platform.

7. International Data Transfers

7.1 Your information may be transferred to and processed in jurisdictions outside your country of residence.

7.2 We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Data Retention

8.1 We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy.

8.2 Certain information may be retained for longer periods where required for legal compliance, dispute resolution, fraud prevention, or enforcement of agreements.

9. Data Security

9.1 Reliancy.AI implements appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, or disclosure.

9.2 Despite these measures, no system can guarantee absolute security, and users are encouraged to take necessary precautions to protect their own data.

10. Your Rights

10.1 Depending on your location and applicable law, you may have rights relating to your personal data.

10.2 These rights may include access to your data, correction of inaccuracies, deletion of information, restriction of processing, objection to processing, and data portability.

10.3 You may also withdraw your consent at any time where processing is based on consent.

10.4 Requests to exercise your rights may be submitted through our contact channels.

11. Third-Party Services

11.1 Our services may integrate or rely on third-party systems and providers.

11.2 We are not responsible for the privacy practices or data handling of such third-party services.

12. Children’s Data

12.1 Reliancy.AI services are not intended for individuals under the age of eighteen (18).

12.2 We do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

13.1 We reserve the right to update or modify this Privacy Policy at any time.

13.2 Updated versions will be reflected by a revised “Last Updated” date.

13.3 Continued use of our services after any changes constitutes acceptance of the updated Policy.

14. Contact Information

14.1 For any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact us at support@reliancy.ai